Shemesh map
Our service concepts
Individual Service
You decide how much service you need and choose the right service package adapted to your production conditions: Service Basic or Service Plus. One thing is certain – your machinery will continue to give reliable production at the highest level, just as on the very first day of installation.
Service Basic
Our basic package includes servicing at regular intervals, availability of spare parts on the spot or straight from our works, service hotline and training of your machine operators at your site.
Service Plus +
In addition to the basic package, the Service Plus package offers:
- Exclusive service hotline (24 hours, 7 days) with guaranteed reaction time
- Express handling of urgent spare parts
- Guaranteed reaction time for on-the-spot assignments
- Personal service manager to coordinate all your service needs